Credit Counseling Services

Questions to Ask a Credit Counseling Service

The Negative Side of Credit Counseling

Legal Actions Against Credit Counseling Services

Credit Counseling and the Bankruptcy Code

Court Approved Credit Counseling Services

What is Credit Counseling?

Organizations who help consumers with debt problems usually refer to themselves as credit counseling services.  The first credit counseling service was started by the credit card industry, who wanted a way to limit the amount they were having to write off each year as uncollectible debt and keep debtors paying for a longer period of time without filing bankruptcy.  This is why some consumer groups argue that credit counseling services are nothing more than nice collection agencies working for the credit card industry. 

Most credit counseling services register with the IRS as non-profits, which gives them considerable tax benefits.  Unfortunately, the public seems to equate non-profit with charity, which isn't at all true.  Therefore, don't let the fact that a credit counseling service is a non-profit mislead you into thinking that it is a charitable organization looking after your best interest.  Even though reputable credit counseling services provide good credit counseling and debt management advice to their clients, all of them, without exception, are working for the creditors and the banking industry from whom they derive almost all of their profits (the credit counseling service gets to keep a portion of the amount they collect from their clients). 

What type of debt is covered in credit counseling?

Credit counseling services can typically help you with unsecured debt, such as credit cards (the most common type of debt); collection agencies; professional service bills (such as unpaid medical, dental, and attorney bills); unsecured bank loans and defaulted auto loans (amount still owed after repossession); IRS tax debt; student loans; utility (telephone, water, cable) bills and unpaid rent.  You cannot get out of paying criminal fines, child support and the like.

Secured debt, such as your mortgage and auto loans, are not part of the repayment plan and you must continue paying this debt as agreed.  If you have defaulted on these loans, the lenders will simply repossess the collateral; however, some credit counseling services can contact these lenders on your behalf and help you work out a plan to pay what is in arrears and avoid foreclosure or repossession.

How Does a Credit Counseling Service Work?

A credit counseling service will contact your creditors to whom you owe unsecured debt and negotiate a reduced interest rate or alternate monthly payment schedule. They can negotiate for reduced interest rates or the elimination of interest charges altogether.  Some of the big services already have arrangements with thousands of creditors, particularly the large credit card companies, and so they can cut your interest rates over the phone in just a few minutes.   In exchange, you must pay them a monthly fee to manage the program.  This fee can range anywhere from $10 to $140 per month.   The creditors allow the counseling service to keep a percentage of what they collect much like a debt collection service.  

In addition, one must meet certain requirements to participate, meaning one must have a certain amount of debt in relation to monthly income. Not everyone is allowed to participate in a credit counseling service program particularly if one's creditors or the counseling service believes there is sufficient monthly income to cover payments on the debt.

Under the typical debt consolidation program, one payment is collected from you each month and used to make payments to all of your creditors who have agreed to the new interest rates and repayment terms.  Under the plan, you agree to make regular and timely payments until the debt is paid off.  Generally, the plan will take 48 months (four years) to complete.  

How does credit counseling impact your credit rating?

Participating in a credit counseling program will not affect your credit score; however, it can negatively impact your ability to get financing, if a particular lender looks on participation in credit counseling unfavorably.

It is important to know that it might be difficult for you to get credit while you are participating in a credit counseling program, and in fact, you might be asked to refrain from seeking credit as a condition of  participating in the program. If you or the credit counseling service does not make monthly payments on time as agreed, creditors will report this to the credit bureaus, and the late payment notations on your credit report will definitely lower your credit score significantly. 

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